Hearing isn't the same as listening. Listening is the act of hearing attentively.Listening is an art. Listening is an activity. Listening is being sincerely interested in hearing what the other person has to say. When you listen to people, you're letting them know you value them and their thoughts and ideas. You'll go further in life by being a good listener than by being a good talker. Once people realize you are willing to take the time to listen to them, true communication begins to take place.
Listening involves paying attention and understanding what is being said, even if it means repeating what you heard or asking questions. Nonverbals play as big a role in what is being said as the words themselves, so you watch for body language, too.
